Enhancing Hospitality through Innovation at The Bristal

At The Bristal Assisted Living communities, we are dedicated to delivering exceptional care and high-end hospitality, which evolves alongside the needs and preferences of the residents we serve.

Furthering our commitment, we're proud to announce our new partnership with LifeLoop, a leading technology platform designed specifically for senior living communities. This exciting collaboration marks a new chapter in our ongoing promise to innovate with purpose and leverage technology to enhance the everyday lives of residents, support our incredible team members, and strengthen the meaningful connections that make our communities unique. 

A Personalized Approach to Engagement

With LifeLoop available across our 24 communities, we're introducing a powerful suite of tools to help residents and families stay informed, engaged, and connected. LifeLoop enables us to curate programming, share schedules, streamline communication, apply best practices, and provide real-time updates to families. We're deepening our commitment to ensure every individual has what they need to feel supported. 

These features not only improve access to information, but also bring an added layer of personalization and convenience to daily life. 

Data-Informed Programming and Care

Beyond communication, LifeLoop offers powerful insights that allow us to be even more responsive to our residents' interests and needs. The programming calendars are created within this system, which gives us the chance to understand the types of programs residents prefer by tracking individual attendance and other key metrics.  This data helps us allocate resources to plan new programming specifically for our residents and their particular, unique needs. 

This capability also helps our care team to observe important wellness trends. If a resident who regularly attends a certain program suddenly stop attending, or if their overall program attendance frequency declines, the team is alerted to the change. As declining attendance is potentially an indicator for something more serious, we can now connect with the individual to ensure they feel supported and check in on their overall well-being. While our commitment to this level of attention has always been at the heart of our communities, LifeLoop streamlines what was once a manual and time-intensive process, allowing our team to recognize behavioral changes and respond to residents' needs with greater efficiency and ease. Likewise, we can identify which residents may not be attending programs at all and engage with them one-on-one to design new programming that might capture their interest, ensuring everyone in our communities feel included and represented. 

Seamless Support for Team Members

Behind the scenes, LifeLoop is helping our team members do more of what they do best. By simplifying communication, centralizing community calendars, and improving access to resident preferences, LifeLoop saves valuable time, time better spent interacting with residents and providing outstanding service. 

"LifeLoop enables us to bring consistency, creativity, and data-informed practices to the forefront, while staying true to the vibrant, personal, and hospitality-rich culture that makes life at The Bristal communities so unique," said Amy Silva-Magalhaes, Chief Operating Officer of The Bristal Assisted Living. "We're not just scaling our communities, we're scaling exceptional experiences that define The Bristal." 

Technology that Puts People First

At The Bristal, innovation is about empowering people, not replacing the human touch. Whether it's helping a resident discover a new hobby, streamlining team workflow, or keeping a family member informed, LifeLoop supports our mission: to create vibrant, comfortable, and personalized living environments which challenge preconceived notions of what senior living can be, ensuring every person feels seen, valued, and connected. 

As we continue to grow and evolve, we remain committed to embracing the technologies that support the exceptional care and hospitality that define life at The Bristal communities.